2019
The Focus on Energy Strategic Energy Management (SEM) Initiative was inspired in 2014 by conversations with a trusted program customer and green-lighted in 2015 by a forward-thinking program administrator. Today, 14 of the 27 participants are on track for or have already achieved ISO 50001 status. Along the way, we refined regression modeling techniques and presentation formats, adjusted our customer engagement and coaching practices, challenged program reporting and evaluation assumptions, learned a great deal about expectations and limitations of SEM as a DSM program offering, and generated excellent customer satisfaction among Wisconsin’s largest energy users. With the SEM Initiative, we’ve laid the foundation for SEM as an ongoing Focus on Energy offering for the next wave of customers ready and committed to improving their energy performance by applying the principles and practices of continuous improvement.